Details

Customer Relationship Management (CRM) System Administration

  • Design and manage the CRM to address the needs of the users.
  • Install and configure plugins and extensions
  • Prep & Insert data from other sources
  • Development of custom reports and dashboards
  • Ongoing care of existing CRM instance.
  • Preparing validation rules to keep your records clean
  • Preparing flows to automate processes
  • Data Management

Content Management System (CMS) Administration

  • Set up, design, customization, and maintenance
  • Install and configure plugins and extensions
  • Website Replatforming
  • Build web content, including the application of page layout and visual presentation, incorporate embedded multimedia, and troubleshoot presentation issues.
  • Identify and troubleshoot content related issues
  • Content management

Other Services

  • Team Support (Prep spreadsheets for import, build custom reports & dashboards for groups or individuals, set up mailing / messaging lists and sequences & more)
  • Text based customer support (Chat, Ticket, Email)
  • Work with tools such as Zapier.com Make.com Uipath.com to help automate tasks across platforms.